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DELIVERY AND RETURNS

Delivery Policy

Please anticipate a digital delivery timeframe of 2-5 business days from the date you provide your logo and information to our video production team. You'll find the contact details for our production team in your order confirmation email. If you don't spot the email in your inbox, please be sure to check your spam folder.

Returns & Refund Policy

Please be aware that all sales are considered final once our post-production team has customized and delivered the final product to you. However, if we have not initiated the production process and you submit a written request to cancel your order, we will refund 75% of your purchase. Kindly allow a few business days for the refunded amount to be credited to your account.

Cancel Order

To cancel your order and to start the refund process please fill out this form.

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